History Of Furniture Rossi IELTS Listening Answers With Audio, Transcript, And Explanation

Luyện tập đề IELTS Listening Practice với History Of Furniture Rossi được lấy từ cuốn sách IELTS Official Cambridge Guide to IELTS - Test 5 - Section 3 kèm Answer key, list từ vựng IELTS cần học trong bài đọc và Free PDF & Audio Transcript Download với trải nghiệm thi IELTS trên máy và giải thích đáp án chi tiết bằng Linearthinking
History Of Furniture Rossi IELTS Listening Answers With Audio, Transcript, And Explanation

👂️ Audio and questions

00:00
Question 1 - 5
Choose the correct letter, A, B or C.
1
Why has James chosen to do a case study on the company Furniture Rossi?
A
It has enjoyed global success.
B
It is still in a developmental phase
C
It is an example of a foregin company being rebranded for Australia.
2
According to James, why did Luca Rossi start a furniture company?
A
Furniture-making was already a family occupation.
B
Rossi saw a need for hand-crafted furniture.
C
The work Rossi had done previously was underwarding.
3
What gave Furniture Rossi a competitive advantage over other furniture companies?
A
Its staff.
B
Its lower prices.
C
Its locally sourced products.
4
What does the tutor recommend James does when writing the second draft of his case study?
A
provide more detailed references
B
check for written accuracy
C
add his own views
5
What do the tutor and James agree was wrong with James’ last presentation?
A
It was too short.
B
It focused too much on statistics.
C
There was not enough interaction with the audience.
Question 6 - 10
Drag your answers in the option list into the boxes
OCG_L5_S3_History of Furniture Rossi_NoOpt.png
6
7
8
9
10
A
website
B
locations
C
designs
D
TV advertising campaigns
E
quality
F
values
G
software programs

❓ Transcript

History Of Furniture Rossi
00:00
Tutor:
Well James, I've had a look over your case study and for a first draft, it looks promising
James:
I have to be honest, when you told us we had to write about a furniture company, it didn't sound like the kind of thing that would interest me, but since then. I've changed my mind .
Tutor:
Why's that?
James:
Well, as you know. Furniture Rossi is an Australian company, still comparatively small compared to some of the high street stores, but it's got plans to expand into foreign markets. So I choose it for that reason. It's going through a transition - it's a family-run business aiming to build a global brand.
Tutor:
All right, and you've made that clear in your writing. One thing, though, that I think you've overlooked is why Luca Rossi started a furniture company here in Australia in the first place.
James:
Well, he'd just got an arts degree, hadn't he? And people were trying to talk him into an academic profession but he wanted a practical job - something he thought would be more satisfying in the long run. His grandfather had been a craftsman. He'd made furniture in Italy and he'd passed this skill on to Luca's father, and well, Luca thought he'd like to continue the tradition.
Tutor:
Yes, that was the motivation behind his decision. And what was it, do you think that gave Furniture Rossi a competitive edge over other furniture companies?
James:
I wouldn't think it was price. It's always been at the higher end of the market, but according to my research, it was to do with the attitude of the employees - they were really focused on giving good customer service.
Tutor:
Yes, Luca Rossi insisted on that. Their promotional campaigns also emphasised the fact that the wood only came from Australian forests, but that was the case with their rivals, too, so it wouldn't have made them stand out. OK, we'll have a careful look at the content of your case study in a minute, but I just want to make a general comment first, before you start writing your second draft.
James:
OK
Tutor:
Yes, what I'd like to see more of is your opinion, a bit more critical thinking, rather than the bare facts. But it's good to see you've been careful with your referencing this time.
James:
Thanks. And I read and re-read my work so I’m pretty sure there aren’t any errors with the language.
Tutor:
Yes, it’s fine. Oh, but there’s one other thing I could probably mention at this point.
James:
Yes?
Tutor:
Well, at the end of term, you'll also be giving a presentation - also on Furniture Rossi.
James:
Yes, I haven't given it much thought yet.
Tutor:
Understandably. But, while you're writing the case study, I'd recommend you think about what kind of information would be suitable to use in your presentation Remember - the last time you gave a presentation on a company, you spent a considerable part of the time providing the audience with financial data, but they probably needed to hear more about company strategy.
James:
Yes, I did concentrate rather too much on the figures. I'll make sure there's a balance this time.
Tutor:
Good .
Tutor:
OK, so let's just think about the content of your case study - the history of Furniture Rossi. I see here in paragraph four you're talking about how Luca Rossi raised the capital for his new business venture - and then you're talking about the customer base growing much wider - but what was it that prompted this growth?
James:
Well, that was to do with the quality of the furniture products that the company was selling. People loved that it was all hand-made and would last.
Tutor:
And because demand from customers kept growing?
James:
Well, then Rossi needed to take on more craftsmen so they could make sure the orders were ready on time, and then, he also had to set up two new warehouses to make distribution quicker.
Tutor:
Yes. And from there, the company really grew. But think what happened next. They started looking at ways to increase their profits and called in a consultant. And what he saw immediately was that the infrastructure was completely outdated - they were paying three full-time admin staff just for data-entry. So he recommended they upgrade their software programs and that, in turn, cut operational costs and just speeded everything up.
James:
I'm surprised they didn't get on to that earlier, but I suppose Luca Rossi was more interested in the design aspect, rather than the finance side of things.
Tutor:
Yes, I imagine that's why he eventually turned the day- to-day running of the company over to his son. And in fact, it was the son, Marco, who persuaded his father to move on from traditional television advertising and go online instead.
James:
I guess that's the best way to reach people.
Tutor:
It can be, but initially, customers actually complained.
James:
Why?
Tutor:
Well, some users found it hard to navigate their way around the website - so they were getting frustrated and giving up. So then the company called in a professional to improve it.
James:
I see. He must have done a good job. They've had a continuous three-year rise in revenue - so things must be going well.
Tutor:
Indeed. And what of the future?
James:
Well, I probably need to talk about this a bit more in the concluding paragraphs, don't 1? Consumers are already aware of the quality of the furniture, that's for sure, but I think the company is aiming to publicise their values – the fact that they have respect for beauty, durability and functionality, and the environment. A lot of companies are already …

🔥 Answer key (đáp án và giải thích)

1
B
Rút gọn

Giải thích chi tiết

Mình cần nghe xem tại sao James làm case study đối với công ty Furniture Rossi

=> Đáp án sẽ tới sau "Well, as you know, Furniture Rossi..."

Nghe thấy "Furniture Rossi is an Australian company"

=> Furniture Rossi là công ty Úc, không phải là công ty nước ngoài rebranded => Loại đáp án C



Nghe tiếp thấy "....it's got plans to expand into foreign markets. So I choose it for that reason."

Xem full giải thích
2
A
Mở rộng

Giải thích chi tiết

Mình cần nghe xem tại sao Luca Rossi thành lập công ty nội thất

=> Biết đáp án sắp tới khi nghe "..... why Luca Rossi started a furniture company here in Australia in the first place"

Nghe thấy " And people were trying to talk him into an academic profession but he wanted a practical job, something he thought would be more satisfying"

=> Mọi người muốn Luca có một công việc mang tính học thuật nhưng anh ấy thích làm nghề mang tính thiết thực vì nó thỏa mãn hơn => Luca chưa hề làm công việc học thuật hay công việc nào không gây thỏa mãn trước khi thành lập công ty (đó chỉ là ý kiến của người khác) => Loại đáp án C



Nghe tiếp thấy "His grandfather had been a craftsman [...] and well, Luca thought he'd like to continue the tradition

Xem full giải thích
3
A
Mở rộng

Giải thích chi tiết

Mình cần nghe xem điều gì cho Furniture Rossi lợi thế cạnh tranh

=> Đáp án sẽ tới khi nghe ".... do you think that gave Rossi a competive edge...." (= competitive advantage)

Nghe thấy James trả lời "I wouldn't think it was price, it's always been at the higher end of the market"

=> Không phải là giá sản phẩm do giá của công ty thường nằm trong khoảng cao nhất của thị trường => Loại đáp án B



Nghe tiếp thấy "...it was to do with the attitude of the employees, they were really focused on giving good customer service"

Xem full giải thích
4
C
Mở rộng

Giải thích chi tiết

Mình cần nghe xem recommend James cái gì khi anh ấy viết second draft

Đáp án sẽ tới sau "... before you start writing your second draft

Nghe thấy tutor nói "What I'd like to see more of is your opinion"

=> Muốn James đưa thêm ý kiến riêng của mình => Đáp án là C



Nghe tiếp thấy "But it's good to see you've been careful with your referencing this time"

Xem full giải thích
5
B
Mở rộng

Giải thích chi tiết



Mình cần nghe xem bài thuyết trình lần trước của James mắc lỗi gì

=> Đáp án sẽ tới sau "....you also be giving a presentation"

Nghe thấy tutor nói "....the last time you gave a presentation on a company, you spent a considerable part of the time providing the audience with financial data, but they probably needed to hear more about company strategy"

=> Lần thuyết trình trước thì dành nhiều thời gian quá vào phần số liệu tài chính trong khi khán giả muốn nghe về phần chiến lược của công ty => Quá tập trung vào số liệu => Đáp án là B



Xem full giải thích
6
E
Mở rộng

Giải thích chi tiết

Đáp án mình cần là điều gì của sản phẩm dẫn tới wider customer base (The product .... led to wider customer base)

=> Biết đáp án tới khi nghe "....the history of Furniture Rossi"



Tutor nói James đề cập tới customer base growing nên hỏi "but what was it that prompted this growth?" ( điều gì dẫn tới sự phát triển về số lượng khách hàng)



James trả lời "Well, that was to do with the quality of the furniture products"

=> Nhờ vào chất lượng của sản phẩm => Đáp án là E



Xem full giải thích
7
B
Mở rộng

Giải thích chi tiết



Mình cần nghe xem nhu cầu khách hàng lớn hơn dẫn tới điều gì (Greater customer demand meant other .... were needed)

=> Đáp án sẽ tới sau "And because demand from customers kept growing?"



Nghe thấy James giải thích "He also had to set up two new warehouses to make distribution quicker"

=> Phải lập 2 nhà kho mới để hỗ trợ việc phân phối hàng hóa

=> Tức là cần phải sử dụng các địa điểm khác để hỗ trợ

Xem full giải thích
8
G
Mở rộng

Giải thích chi tiết



Mình cần nghe xem điều gì làm tăng lợi nhuận (Better .... increased overall profitability)

=> Đáp án sẽ tới sau "They started looking at ways to increase their profits ..."



Nghe thấy "He recommended they upgrade their software programs and that, in turn, cut operational costs"

=> Nâng cấp hệ thống phần mềm dẫn tới việc giảm chi phí điều hành => Lợi nhuận cao hơn => Đáp án là G



Xem full giải thích
9
A
Mở rộng

Giải thích chi tiết

Mình cần nghe xem customer complaints đã dẫn tới sự thay đổi gì (Changes to the .... were brought on by customer complaints)

Đáp án tới sau "It can be, but initially, customers actually complained"



Nghe thấy "some users found it hard to navigate their way around the website"

=> Một vài người dùng cảm thấy việc sử dụng website khó khăn



Sau đó nghe tiếp thấy "So the company called in a professional to improve it"

Xem full giải thích
10
F
Mở rộng

Giải thích chi tiết

Mình cần nghe xem Furniture Rossi muốn mọi người nhận thấy gì (Furniture Rossi wants to make people more aware of its .... )

=> Đáp án sẽ tới sau "Consumers are already aware of ...."



Nghe thấy ".... the company is aiming to publicise their values"

=> Công ty muốn công bố các giá trị (values) của họ một cách công khai, để người tiêu dùng biết rõ hơn

=> Đáp án là F



Xem full giải thích

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