Stress Of Workplace IELTS Reading Answers with Explanation

Luyện tập đề IELTS Reading Practice với passage Stress Of Workplace được lấy từ cuốn sách IELTS Actual Test 5 - Test 3 - Passage 2 với trải nghiệm thi IELTS trên máy và giải thích đáp án chi tiết bằng Linearthinking, kèm list từ vựng IELTS cần học trong bài đọc.
Stress Of Workplace IELTS Reading Answers with Explanation

📖 Bài đọc (reading passage)

Stress of Workplace
A
A. How busy is too busy? For some it means having to miss the occasional long lunch; for others it means missing lunch altogether. For a few, it is hot being able to take a “sickie” once a month. Then there is a group of people for whom working every evening and weekend is normal, and franticness is the tempo of their lives. For most senior executives, workloads swing between extremely busy and frenzied. The vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, says his work weeks vary from a “manageable” 45 hours to80 hours, but average 60 hours.
B
B. Three warning signs alert Plumridge about his workload: sleep, scheduling and family. He knows he has too much on when he gets less than six hours of sleep for three consecutive nights; when he is constantly having to reschedule appointments; “and the third one is on the family side”, says Plumridge, the father of a three-year-old daughter, and expecting a second child in October. “If I happen to miss a birthday or anniversary, I know things are out of control.” Being “too busy” is highly subjective. But for any individual, the perception of being too busy over a prolonged period can start showing up as stress: disturbed sleep, and declining mental and physical health. National workers’ compensation figures show stress causes the most lost time of any workplace injury. Employees suffering stress are off work an average of 16.6 weeks. The effects of stress are also expensive. Comcare, the Federal Government insurer, reports that in 2003-04, claims for psychological injury accounted for 7% of claims but almost 27% of claim costs. Experts say the key to dealing with stress is not to focus on relief—a game of golf or a massage-but to reassess workloads. Neil Plumridge says he makes it a priority to work out what has to change; that might mean allocating extra resources to a job, allowing more time or changing expectations. The decision may take several days. He also relies on the advice of colleagues, saying his peers coach each other with business problems. “Just a fresh pair of eyes over an issue can help,” he says.
C
C. Executive stress is not confined to big organisations. Vanessa Stoykov has been running her own advertising and public relations business for seven years, specialising in work for financial and professional services firms. Evolution Media has grown so fast that it debuted on the BRW Fast 100 list of fastest-growing small enterprises last year—just after Stoykov had her first child. Stoykov thrives on the mental stimulation of running her own business. “Like everyone, I have the occasional day when I think my head’s going to blow off,” she says. Because of the growth phase the business is in, Stoykov has to concentrate on short-term stress relief—weekends in the mountains, the occasional “mental health” day— rather than delegating more work. She says: “We’re hiring more people, but you need to train them, teach them about the culture and the clients, so it’s actually more work rather than less.”
D
D. Identify the causes: Jan Eisner, Melbourne psychologist who specialises in executive coaching, says thriving on a demanding workload is typical of senior executives and other high-potential business people. She says there is no one-size-fits-all approach to stress: some people work best with high-adrenalin periods followed by quieter patches, while others thrive under sustained pressure. “We could take urine and blood hormonal measures and pass a judgment of whether someone’s physiologically stressed or not,” she says. “But that’s not going to give us an indicator of what their experience of stress is, and what the emotional and cognitive impacts of stress are going to be.”
E
E. Eisner’s practice is informed by a movement known as positive psychology, a school of thought that argues “positive” experiences—feeling engaged, challenged, and that one is making a contribution to something meaningful—do not balance out negative ones such as stress; instead, they help people increase their resilience over time. Good stress, or positive experiences of being challenged and rewarded, is thus cumulative in the same way as bad stress. Eisner says many of the senior business people she coaches are relying more on regulating bad stress through methods such as meditation and yoga. She points to research showing that meditation can alter the biochemistry of the brain and actually help people “retrain” the way their brains and bodies react to stress. “Meditation and yoga enable you to shift the way that your brain reacts, so if you get proficient at it you’re in control.”
F
F. Recent research, such as last year’s study of public servants by the British epidemiologist Sir Michael Marmot, shows the most important predictor of stress is the level of job control a person has. This debunks the theory that stress is the prerogative of high-achieving executives with type-A personalities and crazy working hours. Instead, Marmot’s and other research reveals they have the best kind of job: one that combines high demands (challenging work) with high control (autonomy). “The worst jobs are those that combine high demands and low control. People with demanding jobs but little autonomy have up to four times the probability of depression and more than double the risk of heart disease,” LaMontagne says. “Those two alone count for an enormous part of chronic diseases, and they represent a potentially preventable part.” Overseas, particularly in Europe, such research is leading companies to redesign organisational practices to increase employees’ autonomy, cutting absenteeism and lifting productivity.
G
G. The Australian vice-president of AT Kearney, Neil Plumridge says, “Often stress is caused by our setting unrealistic expectations of ourselves. I’ll promise a client I’ll do something tomorrow, and then promise another client the same thing, when I really know it’s not going to happen. I’ve put stress on myself when I could have said to the clients: Why don’t I give that to you in 48 hours?’ The client doesn’t care.” Overcommitting is something people experience as an individual problem. We explain it as the result of procrastination or Parkinson’s law: that work expands to filll the time available. New research indicates that people may be hard-wired to do it.
H
H. A study in the February issue of the Journal of Experimental Psychology shows that people always believe they will be less busy in the future than now. This is a misapprehension, according to the authors of the report, Professor Gal Zauberman, of the University of North Carolina, and Professor John Lynch, of Duke University. “On average, an individual will be just as busy two weeks or a month from now as he or she is today. But that is not how it appears to be in everyday life,” they wrote. “People often make commitments long in advance that they would never make if the same commitments required immediate action. That is, they discount future time investments relatively steeply.” Why do we perceive a greater “surplus” of time in the future than in the present? The researchers suggest that people underestimate completion times for tasks stretching into the future, and that they are bad at imagining future competition for their time.

❓ Câu hỏi (questions)

Question 1 - 5
Look at the following statements and the list of people below.
NB You may use any letter more than once.
List of Findings
A
Jan Eisner
B
Vanessa Stoykov
C
Gal Zauberman
D
Neil Plumridge
1
Work stress usually happens in the high level of a business.
2
More people involved would be beneficial for stress relief.
3
Temporary holiday sometimes doesn’t mean less work.
4
Stress leads to a wrong direction when trying to satisfy customers.
5
It is commonly accepted that stress at present is more severe than in the future.
Question 6 - 8
Choose the correct letter A, B, C or D.
6
Which of the following workplace stress is NOT mentioned according to Plumridge in the following options?
A
not enough time spent on family
B
unable to concentrate on work
C
inadequate time of sleep
D
alteration of appointment
7
Which of the following solution is NOT mentioned in helping reduce the work pressure according to Plumridge?
A
allocate more personnels
B
increase more time
C
lower expectation
D
do sports and massage
8
What is the point of view of Jan Eisner towards work stress?
A
Medical test can only reveal part of the data needed to cope with stress
B
Index of body samples plays determined role.
C
Emotional affection is superior to physical one.
D
One well designed solution can release all stress.
Question 9 - 13
Complete the summary below.
Choose NO MORE THAN TWO WORDS AND/OR A NUMBER from the passagefor each answer.
Statistics from National worker’s compensation indicate stress plays the most important role in
9
. Staffs take about
10
for absence from work caused by stress. Not just time is our main concern but great expenses generated consequently. An official insurer wrote sometime that about
11
of all claims were mental issues whereas nearly 27% costs in all claims. Sports such as
12
, as well as
13
could be a treat ment to release stress; However, specialists recommended another practical way out, analyse workloads once again.

🔥 Answer key (đáp án và giải thích)

1
A
Rút gọn

Giải thích chi tiết



Tips: Đối với dạng Matching name này bạn nên xác định vị trí tên các đối tượng trước thì sẽ làm nhanh hơn nha



Áp dụng Linearthinking để nắm main idea:

 Jan Eisner says thriving on a demanding workload is typical of senior executives and other high-potential business people.

=> Cả 'senior executives' + 'high-potential business people' đều thuộc 'high level of a business'

=> Việc thriving on a demanding workload là trường hợp điển hình của họ nghĩa là họ phải làm việc nhiều -> work stress happens

Xem full giải thích
2
D
Mở rộng

Giải thích chi tiết



Tips: Đối với dạng Matching name này bạn nên xác định vị trí tên các đối tượng trước thì sẽ làm nhanh hơn nha



Câu này nếu không nắm main idea mà chỉ skim & scan thì sẽ tương đối khó để chọn được đáp án





Áp dụng Linearthinking để nắm main idea:

 1 Neil Plumridge says he makes it a priority to work out  what has to change ; that might mean allocating extra resources to a job

Xem full giải thích
3
B
Mở rộng

Giải thích chi tiết



Tips: Đối với dạng Matching name này bạn nên xác định vị trí tên các đối tượng trước thì sẽ làm nhanh hơn nha

Áp dụng Linearthinking để nắm main idea:

 1 Stoykov has to concentrate on short-term stress relief —weekends in the mountains 

 2 She says: We’re hiring more people, but you need to train them so it’s actually more work rather than less.”

=> Main idea: Eventhough Stoykov is on holiday, she still needs to work (need to train people) 

Xem full giải thích
4
D
Mở rộng

Giải thích chi tiết



Thông tin nằm rải rác ở 3 câu nên ta cần áp dụng Linearthinking để đọc connection giữa các câu:

 1 Neil Plumridge says , “ Often stress is caused by our setting unrealistic expectations of ourselves.

 2 I’ll promise a client I'll do something tomorrow and then promise another client the same thing , when I really know it’s not going to happen.

 3 I’ve put stress on myself when I could have said to the clients

=> Câu 1 : Neil Plumridge nói stress được tạo ra bởi những kỳ vọng phi thực tế của bản thân

Xem full giải thích
5
C
Mở rộng

Giải thích chi tiết



Áp dụng Linearthinking để nắm main idea:

 1 A study shows that people always believe they will be less busy in the future than now. 

 2 This is a misapprehension , according Professor Gal Zauberman

=> Main idea: Theo Gal Zauberman, việc mọi người nghĩ trong tương lai sẽ less busya misapprehension (= it is not correct)

=> Chọn đáp án C - Gal Zauberman



Xem full giải thích
6
B
Mở rộng

Giải thích chi tiết



Ta có thể thấy ông ấy nhắc đến 3 work place stress:

  • the third one is on the family side

  • gets less than six hours of sleep

  • having to reschedule appointments

=> So với phần paraphrasing ta dễ dàng thấy option B là thứ không được nhắc tới

=> Chọn B



Xem full giải thích
7
D
Mở rộng

Giải thích chi tiết



Ta thấy 4 solution trong đáp án đều được nhắc đến:

  • allocating extra resources

  • allowing more time

  • changing expectations

  • a game of golf or a massage

=> Tuy nhiên 'a game of golf or a massage' không phảiidea của Plumridge mà là của experts

=> So sánh với phần paraphrasing ta chọn được đáp án D



Xem full giải thích
8
A
Mở rộng

Giải thích chi tiết



Áp dụng Linearthinking để nắm main idea:

 3 We could take urine and blood hormonal measures and pass a judgment of  whether someone’s physiologically stressed or not"

 4 But that’s not going to give us an indicator of what their experience of stress is , and what the emotional and cognitive impacts of stress are going to be.”

=> Câu 3 đề cập tới việc "take urine and blood hormonal measures" (=medical tests)

=> Câu 4 nói việc đó không thể cung cấp nhiều loại thông tin liên quan tới stress

Xem full giải thích
9
workplace injury
Mở rộng

Giải thích chi tiết



Áp dụng Linearthinking để nắm main idea:

 National workers’ compensation figures show stress causes the most lost time of any workplace injury.

=> So sánh với câu hỏi, ta thấy thông tin trong bài có nhiều cụm paraphrase tương đồng và theo thứ tự giống hệt

=> Dễ dàng nhận ra đáp án là 'workplace injury'



Xem full giải thích
10
16.6 weeks
Mở rộng

Giải thích chi tiết



Áp dụng Linearthinking để nắm main idea:

Employees suffering stress are off work an average of 16.6 weeks.

=> Main idea: Employees mà trải qua stress thì nghỉ làm trung bình 16.6 weeks

=> Đồng nghĩa với việc "Staffs take about 16.6 weeks for absence from work"

=> Answer: 16.6 weeks



Xem full giải thích
11
7%
Mở rộng

Giải thích chi tiết



Áp dụng Linearthinking để nắm main idea:

 insurer reports that claims for psychological injury accounted for 7% of claims but almost 27% of claim costs.

=> Main idea: theo report của insurer, psychological injury chiếm 7% of claims

=> Mà psychological = mental ; injury  ~ issue 

=> 7% of claims were mental issue

Xem full giải thích
12
golf
Mở rộng

Giải thích chi tiết



Áp dụng Linearthinking để nắm main idea:

 the key to dealing with stress is not to focus on relief a game of golf or a massage

=> Main idea: cách để deal with stress là game of golf or massage

=> So với đáp án: Sports such as _____-> Cần tìm 1 môn thể thao

=> Đáp án: golf



Xem full giải thích
13
massage
Mở rộng

Giải thích chi tiết



Áp dụng Linearthinking để nắm main idea:

 the key to dealing with stress is not to focus on relief a game of golf or a massage 

=> Main idea: cách để deal with stress là game of golf or massage

=> Đáp án: massage



Xem full giải thích

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